Parts service is a practice Rimpull has perfected. With our regional branches stocking and running critical parts regionally you can maximize your vehicle or vehicle fleets uptime.
Having a vehicle inoperable simply because of delay in getting parts to the desired location is very aggravating. Branch departments are always on call as well as our corporate office and headquarters in Olathe Kansas.
Electronic and hardcopy parts, operators and service manuals are provided with vehicle purchases to make sure the process of servicing and replacing parts on Rimpull / Dart vehicles is as painless and easy as possible.
Rimpull also provides many OEM part solutions to other big brand manufactures. If you want it, we can help you get it. Just give us a call.
Transmission Rebuilds and Upgrades
Our transmission program focuses on high-quality assembly using genuine Allison parts and Rimpull designed modifications and upgrades. Each customer’s specifications are site-specific for maximum operational life and low cost-per-hour performance. All transmissions are tested and documented for several hours at operating temperatures on our 1,000 HP load capable in shop dynamometer computer.
The benefits of our transmission program include:
- Custom Engineered Design and Modifications to Fit Mine Specific Applications.
- Use of Genuine Allison Parts and Rimpull Performance Modifications.
- Quality Removal, System Clean-out and Installation of Transmission.
- Review and Upgrade of Connected Components to Ensure Overall Life of the Entire Drive Train System.
- Technical Support and Training from an Experienced Team.
- In-pit Review of Haul Roads and Ramp Conditions for Optimized Productivity.
Rimpull offers top-notch services and support in the field.
We sell directly to customers, not through dealers. This brings efficiency, cost savings, responsiveness and an ability to deliver timely solutions to our customers. We stay in direct contact with our customers, making it easy to identify and respond to customer needs and concerns.
Rimpull’s veteran field service technicians are always prepared to keep our product running efficiently and effectively. Field service technicians are always a call away. They have the skills and tools necessary to complete field service task quickly and correctly.
Rimpull’s policy is to provide products and services that meet the initial and continuing needs and expectations of our customers.
Technical Services / Engineering
Rimpull engineers are skilled at devising solutions for other vehicle brands that outperform OEM equipment. Principles of quality, cost, and serviceability are always being applied to our designs to insure we provide the most cost effective solution to your problem, without compromising quality. It’s the result of unparalleled commitment to the mining industry.
Controlling operating cost per hour with an optimized vehicle from tire size to load size is always in careful consideration. Equipping our vehicles with the latest tier compliant power trains and control systems is standard practice at Rimpull.
We take pride in our products and service and are willing and ready to assist you and answer any questions you may have concerning new product design inquires, field retrofits, fleet renewals, and any other questions with regards to existing Rimpull and Dart brand products.
Our field service technicians, shop technicians, and engineers have an impeccable history of safety at mine site locations and in our own plant. MSHA and OSHA training is provided to employees every year to insure safety is maintained as the highest priority at Rimpull.
Through our fleet renewal and re-certification programs our trucks regularly stay in service 40+ years.